Resolve BigCommerce Integration: How It Works (2026 Guide)

If you sell B2B on BigCommerce, adding net terms is usually less about buyer demand and more about operational fit. You need a checkout experience your buyers will actually use, a workflow your finance team can support, and a way to offer terms without turning every new order into extra collections work. That is where Resolve Pay fits. Its B2B Net Terms and BigCommerce integration are built to let merchants offer a net terms payment option at checkout while keeping credit, invoicing, and reconciliation connected to the rest of the order lifecycle.

The setup is not just a one-click app install. Resolve Pay’s official documentation shows that merchants install the app, link their merchant account, update checkout settings, enable Cash on Delivery as the underlying payment method, and then test the flow before going live. For stores using BigCommerce B2B Edition, there are additional checkout settings to enable compatibility with the B2B checkout experience. Once configured, merchants can present a “Pay with terms” option at checkout, route approved buyers through Resolve Pay’s credit and payment workflow, and connect the resulting transactions to their broader integrations stack.

This guide explains what the integration does, what you need before setup, how configuration works inside BigCommerce and Resolve Pay, and how to use the integration in a way that supports both growth and accounts receivable efficiency.

Key Takeaways

• Resolve Pay adds net terms at checkout: The integration lets merchants surface a net terms payment option in BigCommerce while Resolve Pay handles the associated credit and payment workflow.
• Setup requires more than app installation: Merchants install the app, link credentials, update checkout settings, enable Cash on Delivery, and test before launch.
• B2B Edition needs extra configuration: Stores using BigCommerce B2B Edition must also configure B2B checkout compatibility in addition to the standard setup.
• Resolve Pay supports the full credit-to-cash flow: Beyond checkout, the platform connects business credit checks, invoicing, collections, and accounts receivable automation.
• Approved advances can improve cash flow timing: Resolve Pay states that merchants can get paid within a day on approved invoices while buyers receive net terms.
• The strongest use case is operational alignment: The integration is most useful for B2B merchants that want terms at checkout and a connected workflow across ecommerce, payments, and reconciliation.

Who Should Use the Resolve BigCommerce Integration 

The Resolve BigCommerce integration is designed for B2B merchants that want to offer net terms online without separating checkout from the rest of their receivables workflow. It is a strong fit for manufacturers, wholesalers, and distributors that already sell through BigCommerce and want a more connected way to manage buyer approvals, payment terms, and post-purchase collections.

It is especially relevant for merchants that want to combine:

• Net terms at checkout
• Faster access to cash on approved invoices
• A branded buyer experience
• Connected workflows across checkout, invoicing, payments, and reconciliation

For merchants already using net terms for ecommerce, the BigCommerce integration extends that model into a platform-specific checkout flow. For teams trying to reduce manual follow-up after orders are placed, Resolve Pay also connects into broader B2B payments and receivables workflows rather than acting as a checkout widget alone.

This integration is less relevant for pure direct-to-consumer stores or merchants looking for consumer installment financing. Resolve Pay is positioned for B2B transactions and trade-credit-style purchasing behavior.

Resolve BigCommerce Integration at a Glance

What the Resolve BigCommerce Integration Does

At the checkout level, the integration adds a net terms option to your BigCommerce store so eligible buyers can choose terms instead of paying in full at the time of purchase. Resolve Pay’s documentation describes this as a flow that lets merchants offer net terms on the checkout page and process Resolve-related transactions through their order management workflow.

At the platform level, the integration is broader than a payment button. Resolve Pay combines credit decisioning, net terms management, collections support, and payment operations into a single B2B commerce workflow. That matters because the operational challenge usually starts after the order is placed: invoicing, follow-up, reconciliation, and buyer payment handling all need to stay aligned.

Resolve Pay also presents itself as an embedded B2B payments platform rather than a standalone lending tool. On its site, the company positions its product around helping merchants offer terms, get paid faster, and reduce risk while streamlining accounts receivable processes. For BigCommerce merchants, that means the integration should be viewed as part of a larger receivables system, not just a checkout add-on.

Prerequisites Before You Begin

Before setting up the integration, make sure you have the following in place.

On the Resolve Pay side

• An active Resolve Pay merchant account
• Access to your production Resolve Pay dashboard
• Your Merchant ID and Secret Key from Settings → Integrations → Direct API
• A plan for test checkout validation before launch

On the BigCommerce side

• Admin access to your BigCommerce store
• Access to your store’s checkout and payment settings
• A clear understanding of whether your store is using standard checkout, BigCommerce B2B Edition, or an existing custom checkout configuration

Operationally

• A shortlist of the buyers you want to encourage toward terms first
• Your preferred downstream accounting or ERP setup, if you also plan to connect Resolve Pay integrations after launch

Step 1: Install Resolve Pay from the BigCommerce App Marketplace

Resolve Pay’s BigCommerce documentation instructs merchants to install the Resolve for BigCommerce app through the BigCommerce app store.

1. Log in to your BigCommerce admin
2. Install the Resolve Pay app from the marketplace
3. Open the app from Apps → My Apps
4. Continue into the Resolve Pay setup flow

This part is straightforward, but installation alone does not fully enable the checkout experience. Additional setup inside both Resolve Pay and BigCommerce is still required.

Step 2: Link Your BigCommerce Store to Resolve Pay

After installation, the next step is to link your BigCommerce store to your Resolve Pay merchant account.

1. Open the Resolve Pay app inside BigCommerce
2. Enter your Merchant ID and Secret Key
3. Link the BigCommerce store to your Resolve Pay account

Resolve Pay’s documentation specifically notes that merchants should use production credentials rather than sandbox credentials for the live integration path.

Step 3: Update Checkout Settings

This is one of the most important corrections to the typical “quick install” description: Resolve Pay’s official setup requires checkout changes in BigCommerce.

For standard BigCommerce stores

Resolve Pay’s guide states that merchants should update checkout settings so the store uses the Resolve Pay-approved checkout script. It also warns that if your store already uses a custom checkout, you should coordinate with Resolve Pay before making changes.

For BigCommerce B2B Edition stores

There are additional steps:

• Enable the B2B Edition compatibility toggle in Resolve Pay
• Update the B2B checkout configuration
• Verify that the relevant custom checkout settings have been applied

That means the integration does work with BigCommerce B2B Edition, but it is not as simple as a basic app install. This matters for merchants that already rely on B2B Edition features such as payment visibility controls and invoice management.

Step 4: Enable the Payment Method Resolve Pay Uses

Resolve Pay’s BigCommerce documentation instructs merchants to enable Cash on Delivery under offline payment methods, then update its display settings so buyers see a net terms-oriented label.

1. Go to Settings → Payments in BigCommerce
2. Open Offline Payment Methods
3. Enable Cash on Delivery
4. Update the display name to a buyer-facing label such as Pay with terms
5. Save the settings

Resolve Pay then overrides that method in checkout to power the terms flow. This is a critical setup detail because the payment option will not appear correctly if this step is skipped.

Step 5: Test Before Going Live

Resolve Pay recommends testing the integration before launch, including the use of a test buyer linked to your merchant account.

A basic test flow should confirm that:

• The payment option appears in checkout
• The buyer can move through the Resolve Pay flow successfully
• The order is created correctly in BigCommerce
• The transaction is visible inside the Resolve Pay dashboard

Testing matters even more for stores that use B2B Edition, Multi-Storefront, or any pre-existing checkout customization.

How Buyers Experience the Checkout Flow

From the buyer’s perspective, the experience begins when they select the net terms payment option in checkout. Existing Resolve Pay buyers may be able to log in and complete the process faster. New buyers may need to provide business information and move through Resolve Pay’s credit workflow before terms are extended.

Resolve Pay’s broader product positioning supports a few important expectations here:

• Credit decisions can be fast for qualified buyers
• Some buyers may still require review
• Terms can be offered across online and offline B2B sales workflows
• The merchant’s checkout experience remains connected to the broader Resolve Pay process

For merchants, the key point is that this is not just an order capture flow. It is part of a larger credit-to-cash workflow that can continue through invoicing, reminders, collections, and reconciliation.

Managing Credit, Payments, and Collections After Checkout

One of the reasons this integration stands out is that Resolve Pay does not stop at checkout. Its product stack includes:

• Business credit checks
• B2B net terms
• Accounts receivable automation
• B2B payments
• ERP and ecommerce integrations

That means merchants can use the BigCommerce integration as the storefront entry point, then manage the rest of the workflow in Resolve Pay. This is especially useful for teams that want a single system for buyer approvals, payment follow-up, and receivables visibility.

Resolve Pay also emphasizes a branded buyer experience, including payment options such as ACH, wire, credit card, and check across its broader platform. That can matter for B2B merchants whose customers expect invoice-style payment flexibility rather than card-only checkout.

Syncing Resolve Pay With Your ERP or Accounting System

The BigCommerce integration can sit alongside Resolve Pay’s broader integrations with finance and commerce systems. According to Resolve Pay’s product materials, the platform connects with systems such as QuickBooks Online, Xero, NetSuite, Sage Intacct, Shopify, BigCommerce, Magento, and WooCommerce.

For merchants, this matters because the value of offering terms at checkout is much higher when order data and payment activity do not remain trapped in separate systems. Connecting BigCommerce to Resolve Pay and then connecting Resolve Pay to your accounting or ERP stack can help reduce manual reconciliation work and keep finance workflows closer to the original transaction record.

If your goal is broader automation after launch, it is worth reviewing Resolve Pay’s integrations and better-than-factoring workflows together rather than treating the BigCommerce app as an isolated tool.

Common Setup Mistakes to Avoid

1. Treating installation as the whole setup

The app install is only the starting point. Linking credentials, updating checkout, enabling the payment method, and testing are all part of the official process.

2. Skipping the Cash on Delivery configuration

Resolve Pay’s checkout flow depends on that payment-method setup. If it is not enabled and configured properly, the buyer-facing terms option may not display as expected.

3. Overlooking B2B Edition-specific steps

Stores using B2B Edition need extra compatibility and checkout configuration. That is a meaningful difference from a standard BigCommerce store.

4. Ignoring existing custom checkout behavior

Resolve Pay’s documentation warns that updating checkout settings can override an existing custom checkout script. Merchants should verify their setup before applying changes.

5. Going live without a real test flow

A successful storefront preview is not enough. You want to verify the full buyer path, order creation, and Resolve Pay dashboard visibility before launch.

How Resolve Pay Fits Within BigCommerce’s Native B2B Capabilities

BigCommerce already offers B2B-focused capabilities such as payment method visibility control, invoice management, and the B2B Edition Invoice Portal. Those native features are useful for merchants building a stronger B2B buying experience inside BigCommerce.

Resolve Pay fits into that environment by adding a separate layer focused on trade credit workflows: net terms at checkout, buyer credit handling, faster payout timing on approved invoices, and connected receivables operations. For merchants that want to move beyond basic invoice visibility and build a more complete net terms program, that distinction is important.

In other words, BigCommerce provides important B2B commerce infrastructure, while Resolve Pay is designed to support the credit, payment, and receivables side of the transaction.

Next Steps

The Resolve BigCommerce integration is best understood as a checkout entry point into a larger B2B payments workflow. It gives merchants a way to offer terms online, but the bigger benefit is what happens around that checkout moment: credit assessment, cash-flow support on approved invoices, collections handling, and integrated receivables operations.

If your store already sells to wholesalers, distributors, or repeat B2B buyers, the strongest rollout strategy is to treat this as more than a payment-method launch. Review your checkout configuration, test the flow carefully, map out your downstream finance systems, and connect the integration to the rest of your Resolve Pay workflow. That is how the BigCommerce integration becomes part of a stronger B2B operating model rather than just another plugin.

Frequently Asked Questions

What is the Resolve BigCommerce integration?

It is a BigCommerce app and checkout configuration that lets merchants offer a net terms payment option through Resolve Pay while connecting that checkout flow to credit, payments, and receivables workflows.

Does Resolve Pay work with BigCommerce B2B Edition?

Yes. Resolve Pay documents support for BigCommerce B2B Edition, but it requires additional compatibility and checkout settings beyond the standard installation flow.

Does the integration require changes inside BigCommerce?

Yes. Resolve Pay’s setup guide requires merchants to update checkout settings and enable Cash on Delivery as the underlying payment method that the integration overrides.

Can Resolve Pay support accounting and ERP workflows after checkout?

Yes. Resolve Pay’s platform includes broader integrations with accounting, ERP, and ecommerce systems so merchants can connect the checkout flow to reconciliation and receivables processes.

How should merchants evaluate whether this integration is a fit?

It is most relevant for B2B merchants that want to offer net terms online and connect checkout to a broader workflow covering credit decisions, invoicing, payments, and collections.

This post is to be used for informational purposes only and does not constitute formal legal, business, or tax advice. Each person should consult his or her own attorney, business advisor, or tax advisor with respect to matters referenced in this post. Resolve assumes no liability for actions taken in reliance upon the information contained herein.