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Frequently Asked Questions (FAQ)

Answers to common questions about net terms, credit risk, invoicing, and collections automation.

Net Terms Financing

For B2B sellers looking to offer payment flexibility without risking cash flow

Net terms financing lets you offer buyers Net 30/60 while receiving payment upfront. It protects your cash flow, supports larger orders, and helps you approve more buyers without tying up working capital.

By using a provider that underwrites buyers and assumes non-recourse credit risk on approved invoices. You get paid upfront, and the provider manages repayment from the buyer.

It depends, but net terms financing is often better for scaling B2B commerce because it's built around buyer approvals, a cleaner buyer experience, and end-to-end workflows (approval → invoicing → payment → collections) instead of selling invoices after the fact.

Invoice + AR Automation

For operations teams streamlining invoicing, reminders, and reconciliation

By centralizing invoicing, payment status, and reminders in one system that automates follow-ups based on due dates and buyer behavior. This reduces manual AR work while improving consistency and speed.

Look for automated invoice creation and delivery, real-time payment tracking, configurable reminders, reconciliation support, and workflows that connect buyer approvals to invoicing and collections so the process doesn't break at scale.

Yes. Automation reduces time spent on manual invoicing and follow-ups, lowers errors, and helps teams scale without adding AR headcount—while improving cash predictability.

Enterprise Collections + Risk

For finance leaders focused on AR velocity, DSO, and balance-sheet protection

The safest approach is automating invoicing + collections alongside buyer underwriting and risk controls. Platforms that assume non-recourse risk on approved buyers reduce balance-sheet exposure while improving AR velocity.

Automation improves cash predictability, reduces DSO, standardizes follow-ups, and cuts manual AR load—giving finance teams tighter forecasting and fewer exceptions.

Yes. Good systems use professional, configurable outreach that matches enterprise billing norms—timely, structured reminders that reduce friction while preserving relationships.

Product-Specific Questions

For Merchants

Getting started with Resolve, eligibility, and how it works for your business

Resolve works predominantly with US-based suppliers, distributors, manufacturers and wholesalers. Our customers are B2B and sell to business customers. Their products are usually purchased on a repeat basis. Some of the specific industries and product types we currently serve: Industrial equipment, commercial electronics and lighting, sporting goods and bicycle manufacturers, automotive and parts, and construction machinery.

Resolve puts an end to lengthy forms and manual trade reference checks. Business credit checks are different than personal credit checks. We only need the name and address of your customer - that's it! Your customer doesn't need to provide a thing. They will not be notified of the credit check, and unlike a personal credit check it will not impact their credit score in any way.

Resolve's Net Terms depends on the credit-worthiness of your customers. Unfortunately, we can't credit check or get existing tradeline information about sole proprietors, very new, or very small businesses. Here's an example of a customer that would likely get approved: "Company ABC purchases $22,000 of widget Y each month for 3 x retail locations. They've been in business for 4 years and registered as an LLC, C-Corp, or S-Corp. Existing Tradelines are a previous bank loan, business credit cards, business lines of credit."

Unfortunately, we can't credit check or get existing tradeline information about sole proprietors, very new, or very small businesses. Here's an example of a customer that would likely not get approved: "Brad is purchasing $500 of widget X monthly to sell in his store, he is registered as a sole proprietor and has been in business for 9 months. Existing Tradelines are a credit card and some packaging purchases."

Resolve's white label features add value to your customer's experience with your business, we stay in the background. Resolve's online Payments Portal modernizes your customer's payment experience with you - they can pay by credit card, transfer, or check. Resolve makes life easier for your customers and your accounts team.

Resolve provides a white-labeled Payments Portal for your customers. This allows your customers to pay online (by ACH or Credit Card), pay by bank transfer, or mail in a check.

Resolve doesn't currently offer a Shopify checkout flow integration. However, we still have some options for Shopify merchants to offer net terms to their customers. Please reach out to discuss the details with our team.

Don't give your customers an excuse to buy from another supplier who is offering net terms. We allow your customers to buy now and pay later. This convenience boosts sales conversion, increases their purchase frequency and volume, and enhances customer loyalty. In addition, our advanced underwriting looks beyond traditional commercial credit data, allowing you to sell to more customers.

For Buyers

How to apply, use Net Terms, and make payments

Net Terms let you "Buy Now, Pay Later." Once approved, you'll have 30 days (Net 30) to pay for your order - no upfront payment is required.

Yes, you will need to sign up. It is a one-time process and only takes a few minutes.

The application usually takes around 5 minutes. Approval can be instant or take up to 1 business day.

Yes, as soon as your application is approved, you can place an order using Net Terms.

No, once you're approved, you can use Net Terms for all future orders.

You can submit additional documents, such as Plaid, bank statements, or a personal guarantee, to request a re-evaluation.

No, there's no fee to apply or use Net Terms as a buyer. The service is free for buyers to use.

All Net Term payments are made directly to Resolve. Once you place the order, you will receive an invoice with Resolve's bank information listed on the invoice.

You will receive an invoice automatically after your order ships. You can pay using ACH bank transfer, wire transfer, or check - whichever works best for you.

Resolve will notify you with reminders and may charge a late fee if payment is not received on time.

Still have questions?

Talk to our team about how Resolve can work for your business.