How SS&SI Achieved 5x Revenue Growth with Resolve

Learn how SS&SI Dealer Network, a leading security products distributor, teamed up with Resolve to save valuable time by streamlining AR and grow their revenue by onboarding larger accounts.

Overview

SS&Si Dealer Network is a leading distributor of security and low-voltage products, based in Deltona, Florida, and Huntsville, Alabama. They provide competitive pricing, private labeling, fast shipping, and robust marketing support. Serving hundreds of integrators nationwide, SS&Si focuses on quick delivery and exceptional customer service, catering primarily to professional alarm contractors

“Resolve gave us the confidence to proceed with our growth without fear. They don’t just accelerate our cash flow; they guarantee it.”

Jake Voll (CEO at SS&SI)

Challenge

As SS&Si Dealer Network grew rapidly, the company faced significant challenges in managing cash flow and receivables with a small team. The need to onboard large customer accounts was hindered by cash flow constraints, which forced the company to turn away potential business.

In addition, competing with larger companies required SS&Si to offer net terms both offline (through their sales team) and online (BigCommerce) –  a standard in the industry, to both attract and retain customers. Managing net terms across channels strained their limited resources and cash flow, making it difficult to handle accounts receivables and maintain operational efficiency. The company needed a solution to manage these challenges without sacrificing growth opportunities or customer service quality.

"We were turning away large accounts because we couldn't manage the cash flow and receivables with our small team. Originally we were using a competitor of Resolve to power our net terms program, but Resolve provided another level of support to help us grow." - Jake Voll (CEO at SS&SI)

SS&SI's Corporate Headquarters

Solution

1. Non-Recourse Cash Advances

Resolve provided non-recourse cash advances on net terms invoices, allowing SS&Si to access funds quickly. This solution accelerated cash flow by 5x, enabling the company to take on larger accounts without the risk of cash flow shortfalls.

2. Streamlined Accounts Receivable Management

Resolve handled payment reminders and collections, which streamlined SS&Si's accounts receivable process. This service saved the team 80-90 hours per week, freeing them from the manual workload associated with AR management and allowing them to focus on strategic initiatives.

3. Efficient Credit Checks and Approvals

Resolve offered a quick and efficient process for credit checks and approvals, facilitating the onboarding of new customers. This capability enabled SS&Si to confidently offer net terms to all customers, improving their competitive position in the market and ensuring they could meet the needs of both large and small accounts.            

4. Integrating Offline and Online Sales

By working with Resolve, SS&SI was able to optimize multiple parts of their tech stack (i.e. net terms, ecommerce, and ERP into a streamlined B2B sales experience. 

Results

Since partnering with Resolve, SS&Si Dealer Network has experienced transformative outcomes:

1. 5x Revenue Growth: The company increased its revenue by 5X, fueled by enhanced cash flow and the ability to onboard larger clients.

2. 80-90 FTE Hours Saved Weekly: Automation of accounts receivable processes saved significant time, equivalent to 2 full-time employees, allowing the team to focus on growth initiatives.

3. +10% Y/Y Sales Transactions: The streamlined management of AR and sales processes led to more efficient commercial operations and increased sales.

4. +33% Est. Efficiency Gain: By integrating net terms into multiple parts of the sales process, SS&SI was able to reduce operational overhead and save valuable time.

"Resolve has helped with closing larger deals and managing cash flow, especially as we've increased our inventory buffer." - Jake Voll (CEO at SS&SI)