Resolve has positively impacted our cash flow. Their advance on each invoice we submit has translated into quicker receivables, directly contributing to healthier cash flow management.
RentAll
Agentic Collections
Let AI agents run your collections.
Resolve's AI and human agents chase your overdue invoices across email, SMS, and phone. Or we advance up to 100% of the invoice now and collect it ourselves. Your call.
✓
Got it. We'll be in touch within one business day.
A specialist on the side you picked — collect or advance — will reach out directly. Nothing else to fill in.
See it on your own overdue AR.
A specialist replies within one business day.
Trusted by finance teams to recover revenue
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Should we collect your invoice, or fund it today?
Both, per invoice. Resolve can work an overdue invoice with AI and human agents until your buyer pays, or advance up to 100% of its value non-recourse and collect it ourselves. Every other collections vendor can only do the first one.
Option one
We collect it.
Tiered sequences run against every overdue account until it clears. You keep the customer relationship, and days sales outstanding drops 15 to 20 days on average.
- —Email, SMS, AI call, human call, in one sequence
- —Escalation by balance size, not one blunt cadence
- —Manual AR work reduced by up to 90%
Option two
Or we advance it.
Skip the wait entirely. Resolve advances up to 100% of the invoice value, non-recourse, and collects it from your buyer ourselves.
- —Cash in one to two business days
- —Non-recourse: a buyer default is our exposure
- —Advance rate set against your buyer's credit quality
Both options run on the same platform. Switch per invoice, per buyer, whenever the cash timing changes.
Collect or advance is a per-invoice decision, not a contract term.
Show me which one fitsWhat does agentic collections look like day to day?
One queue of every overdue account with the agent's next action against each. Resolve shows what was sent, what was said on the call, what is escalating to a human agent, and what has cleared — no status list assembled by hand.
Tier-based sequencing
How does an agentic collections sequence work?
Resolve groups overdue accounts into tiers by balance size, then runs a timed sequence for each tier: email on day one, SMS on day seven, an AI call on day fourteen, escalation to a human agent on day twenty-one. The sequence adapts as the buyer responds.
- —Sequences trigger automatically at configurable day thresholds
- —Tone escalates from gentle reminder to firm notice without manual input
- —Pauses instantly when a payment or dispute is received
Outreach sequence — INV-0448
Active
✓
Day 1
Email
✓
Day 7
SMS
Day 14
AI call
··
Day 21
Human agent
Illustrative sequence, not a live customer record.
What happens when the AI agent calls your customer?
Resolve's AI agent places the outbound call, states the invoice and amount, asks for a payment commitment, and logs the outcome against the invoice record. When the buyer raises a dispute, the agent captures it and escalates to a human agent instead of pressing on. Below is one invoice, end to end.
Communication log — Acme Corp
Illustrative
- Reminder email sent Mar 1 · day 1 of sequence · opened in 4m
- AI voice call placed · 2m 14s Mar 15 · day 14 · dispute raised, escalated to human agent
- Human agent resolved short-ship credit Mar 16 · credit memo issued · promise to pay confirmed
- Payment received: $24,500 Mar 17 · ACH · matched and applied · sequence closed
Full capabilities
What does Resolve actually do between invoice and payment?
Whether you call it AR collections software, invoice collections software, or an AI collections agent, this is the ground it has to cover. Resolve runs the whole B2B collections cycle: reminders, SMS, AI calls, human escalation, a buyer payment portal, ERP sync, cash application, and reporting on what is overdue and recovering. Then it can fund the invoice, which none of those categories can. Your credit and collections team handles the exceptions rather than the routine chase.
AI call · outbound
2m 14s
Metro Supply Co. · INV-0448
Promise to pay
Voice collections agent
Outbound AI calls hold the conversation, log the outcome, and summarize it. Disputes hand off to a human agent.
Live in production today
AI agent
Human specialist
Dispute flagged · sequence paused
Human agent escalation
Hybrid by design. Resolve's specialists take the disputes, large balances, and payment-plan conversations the AI flags.
AI agents plus human agents
Days sales outstanding, last 5 periods
52 to 34 days
Collections reporting
What is overdue, what is recovering, and where days sales outstanding (DSO) stands. Teams on Resolve reduce DSO by 15 to 20 days.
Category comparison
How is this different from a collections agency or AR software?
A collections agency takes a contingency cut of 25 to 40 percent and works the account after the relationship is already damaged. An AR software point solution automates reminders but cannot fund anything. Resolve does the outreach and can advance the cash.
 Collect or advance |
Collections agency | AR software point solution | |
|---|---|---|---|
| Who holds the credit risk | Resolve, on any invoice we advance non-recourse | You. The agency chases what you already lost | You. Software carries no exposure |
| Relationship impact | Outreach in your name | Third party contacts your customer | Every hard conversation stays your job |
| Can it advance the cash | ✓Yes. Up to 100%, in one to two business days | –No | –No |
| Setup time | Days | Per placement, after write-off | Weeks to months |
Same table, your actual overdue invoices.
Run this on my overdue ARDoes it work with our ERP?
Resolve syncs two ways with NetSuite, QuickBooks, Sage Intacct, Xero, and BigCommerce. Invoices and customers flow into Resolve; payment status, communication history, and applied cash flow back, so your system of record stays the system of record.
Set up in days, not months.
See it with my ERPCustomer stories
What do finance teams say once collections runs on Resolve?
They stop spending the month chasing. Customers report far less manual AR work, faster payment, and fewer awkward conversations with buyers they want to keep selling to.
"It's taken the stress out of offering terms. Now we say yes to more customers and spend less time worrying about collections."
"Resolve managed to fully automate a 2-way integration. The work required from our end has decreased by at least 90%."
"Resolve is like a customer satisfaction solution — they make it so easy for our customers to pay. There is an option for everyone."
15,000+
businesses on Resolve
What else do finance teams ask about agentic collections?
The questions that come up in every collections conversation, answered directly. Each answer matches the structured data on this page word for word.
Ready to stop chasing, or ready to stop waiting?
Resolve's AI and human agents collect your overdue invoices — or advance up to 100% of the invoice today and collect it for you. One conversation covers both.