Blog | Resolve

Healthcare & Med Supply: Approving Clinics Without the AR Headaches

Written by Resolve Team | Nov 5, 2025 4:44:05 AM

Medical supply distributors face mounting pressure from slow credit approvals and stretched payment cycles. According to the Healthcare Distribution Alliance, delayed credit decisions lead to lost sales and order abandonment. When clinics need urgent supplies, waiting over a week for credit review isn't viable.

Instant AI-driven underwriting changes this dynamic entirely. It enables real-time approval decisions for complex multi-site healthcare buyers. With Resolve's instant business credit checks, distributors approve orders quickly while maintaining cash flow and eliminating manual AR burdens.

Key Takeaways

  • Multi-site healthcare networks represent a substantial portion of medical supply purchasing volume, making them essential customers requiring sophisticated risk assessment across locations
  • Many suppliers report credit approval processes often taking a week or more for new healthcare customers, causing order abandonment
  • Instant underwriting dramatically reduces credit decision time compared to manual processes, enabling faster order fulfillment
  • Healthcare suppliers using instant underwriting report significantly faster order cycles and improved customer retention rates
  • Automated compliance verification substantially reduces manual review errors while ensuring regulatory requirements are met
  • Multi-entity risk models provide better predictive accuracy for default risk compared to single-entity assessment approaches

Why Multi-Site Clinic Buyers Create Unique Credit and AR Challenges

Multi-site healthcare buyers—hospital systems, clinic networks, dental service organizations (DSOs), and healthcare franchises—represent a substantial share of medical supply purchasing volume. These high-value customers create complex credit and accounts receivable challenges.

Decentralized Purchasing Across Clinic Networks

Multi-location healthcare facilities often operate with decentralized purchasing structures. Individual clinics or departments maintain autonomy over supplier relationships. Meanwhile, the parent organization handles payment.

This creates several operational headaches:

  • Inconsistent payment behaviors across different locations within the same network
  • Varied revenue streams and patient volumes affecting individual site creditworthiness
  • Complex ownership structures obscuring true financial responsibility
  • GPO (Group Purchasing Organization) relationships adding additional purchasing layers
  • Parent-subsidiary financial entanglements complicating credit risk assessment

These complexities lead to extended Days Sales Outstanding (DSO). According to The Hackett Group, healthcare suppliers experience average collection periods of 40-70 days—significantly longer than other B2B sectors.

Why Traditional Credit Checks Miss the Full Picture

Traditional credit underwriting processes rely heavily on manual review. They examine financial statements, credit bureau reports, and basic business verification. For multi-site healthcare buyers, this approach is fundamentally inadequate.

It fails to:

  • Evaluate both enterprise-level financial strength and individual site performance
  • Account for healthcare-specific risk factors like insurance payer mix
  • Assess operational interdependencies between locations creating cross-default scenarios
  • Incorporate real-time operational metrics like patient volume trends
  • Verify healthcare-specific licensing requirements across all operating locations

The result is either overly conservative credit decisions or excessive risk exposure. This forces medical supply distributors into an impossible choice between growth and risk management.

How Instant Underwriting Keeps Medical Supply Orders Flowing

Instant underwriting transforms the healthcare supply chain. It replaces extended credit approval bottlenecks with real-time decisions. Orders keep flowing while rigorous risk standards remain intact.

This technology leverages AI-powered models. They evaluate thousands of data points to provide immediate credit decisions without compromising thoroughness.

AI Models That Evaluate Thousands of Buyer Data Points

Modern instant underwriting systems move beyond traditional financial statement analysis. They incorporate healthcare-specific risk indicators.

These AI-powered models evaluate:

  • Traditional credit bureau data (Dun & Bradstreet, Experian Business)
  • Healthcare-specific databases (NPPES, CAQH) for licensing verification
  • Government exclusion lists (OIG LEIE, SAM.gov) for compliance screening
  • Operational performance metrics including patient volumes and payer mix diversity
  • Behavioral signals from payment history and transaction patterns
  • Proprietary financial databases providing deeper insights than standard bureaus

This enhanced accuracy enables suppliers to safely approve more applications. They maintain disciplined risk management throughout the process.

Instant Approvals for Qualified Clinics

For qualified healthcare buyers, instant underwriting enables immediate order approval. Many qualified clinics receive approvals up to $25,000 without manual intervention, subject to underwriting criteria.

This allows medical supply distributors to:

  • Eliminate order abandonment caused by credit approval delays
  • Capture urgent supply needs that can't wait for traditional review cycles
  • Improve customer satisfaction through frictionless purchasing experiences
  • Increase conversion rates for first-time buyers who might choose faster competitors
  • Streamline the checkout process with rapid approval at point of sale

Immediate order confirmation gives suppliers a significant competitive advantage. Healthcare buyers increasingly expect rapid credit decisions.

Learn how Resolve's Business Credit Check tool delivers instant, data-rich credit decisions requiring only your customer's business name and address.

Offering Net 30, 60, or 90 Day Terms Without Tying Up Your Cash

Extending net terms to healthcare buyers is essential for competitive positioning. Traditional approaches create cash flow constraints that limit growth. Resolve's B2B Net Terms solution eliminates this trade-off.

It advances up to 90% of invoice value within 24 hours, subject to program terms. Your clinic customers enjoy flexible payment terms simultaneously.

Up to 90% Paid Upfront on Approved Invoices

The advance pay model transforms your cash flow dynamics. It provides immediate liquidity while maintaining customer relationships through extended payment terms.

Benefits include:

  • Rapid funding on approved invoices keeps your working capital flowing
  • Net 30, 45, 60, or 90 day terms accommodate diverse clinic payment cycles
  • Risk-based advance rates align funding with credit quality
  • Automatic QuickBooks synchronization ensures seamless bookkeeping
  • Buyer purchasing power increases as clinics place larger orders without immediate payment constraints

This approach enables medical supply distributors to offer payment flexibility. Healthcare buyers demand it while maintaining necessary cash flow for inventory and operations.

Non-Recourse Protection for Approved Invoices

Resolve's advance pay model provides non-recourse protection on approved invoices, subject to program terms and conditions. You're protected from buyer defaults under the program framework.

All cash advances are non-recourse, so what you get is yours to keep under program terms. This protection is critical in healthcare. Payment delays can significantly impact supplier viability.

By transferring default risk to Resolve under the program, you can confidently extend credit. You can approve qualified clinic buyers without exposing your business to excessive risk.

Discover how Resolve's advance pay Net Terms platform advances up to 90% of invoice value using proprietary AI credit models.

Automating AR Workflows: From Invoice to Payment Reconciliation

Manual accounts receivable processes consume valuable time. They create operational inefficiencies directly impacting cash flow. AI-powered automation streamlines the entire AR lifecycle.

From initial credit approval through final payment reconciliation, manual overhead reduces. Accuracy improves and collections accelerate.

Auto-Reconciliation for Net Terms, COD, and Due-Upon-Receipt

Healthcare suppliers often manage multiple invoice types simultaneously. Net terms for established customers, COD for new buyers, due-upon-receipt for urgent orders.

Resolve's AI-powered platform handles all invoice structures automatically:

  • Automated reconciliation ensures accuracy across your entire receivables lifecycle
  • LLM-driven workflows map and sync transaction data in real time
  • Smart bookkeeping automation eliminates manual data entry errors
  • Real-time payment matching reduces reconciliation time and improves cash application
  • Centralized platform management provides visibility across all invoice types and terms

This comprehensive automation reduces administrative burden. Every transaction is properly recorded and reconciled.

AI Agents That Manage Reminders and Collections

Beyond basic automation, AI agents actively manage collections workflows. They accelerate payment without requiring manual intervention.

Features include:

  • Automated payment reminders sent according to configurable schedules
  • Intelligent escalation protocols triggering appropriate follow-up actions based on payment behavior
  • Self-service buyer dashboards enabling customers to view invoices and make payments independently
  • Proactive collections management identifying potential payment issues before they become problems
  • Reduced manual collection calls freeing your team to focus on strategic account management

The result is substantially less time managing receivables and faster payment collection compared to manual processes.

Explore how Resolve's automated AR management platform streamlines credit, invoicing, and collections while empowering finance teams.

Managing Compliance and Risk Across Healthcare Buyers

Healthcare suppliers operate in a highly regulated environment. Compliance verification is essential for avoiding significant financial penalties. Instant underwriting must incorporate rigorous compliance screening while maintaining transaction speed.

Smart Credit Checks That Don't Alert Your Buyer

Resolve's quiet pre-approval checks enable you to verify clinic creditworthiness discreetly. No customer interaction required. This approach needs only your customer's business name and address.

It typically delivers comprehensive credit assessment within 24 business hours, including:

  • Healthcare license verification across all operating jurisdictions
  • DEA registration confirmation for controlled substance distributors
  • OIG exclusion list screening to avoid sanctioned providers
  • National Provider Identifier (NPI) validation for proper identification
  • State-specific licensing requirement verification for multi-location operations

This comprehensive compliance screening protects suppliers. You avoid inadvertently doing business with unlicensed or sanctioned entities. The professional customer experience remains intact.

Non-Recourse Financing Protection

Healthcare regulatory compliance violations can substantially increase supplier credit risk. Default protection becomes essential. Resolve's non-recourse financing model, subject to program terms, protects you from buyer defaults.

Resolve handles the credit assessment, credit decision, and majority risk of late payments or defaults under the program framework.

According to the National Health Care Anti-Fraud Association, healthcare fraud and abuse violations affect a notable portion of healthcare expenditures annually. This creates inherent risk for suppliers extending credit.

Learn why Resolve is superior to traditional factoring with non-recourse financing, subject to program terms.

White-Label Payment Portals: Keep Your Brand Front and Center

Maintaining direct customer relationships is essential for healthcare suppliers. You've invested in building trust and brand recognition within the medical community.

White-label payment portals ensure your brand remains front and center. Buyers enjoy flexible payment options throughout the experience.

Accept ACH, Wire, Credit Card, or Check—All in One Portal

Resolve's branded payment portal consolidates all payment methods. A single, professional interface maintains your brand identity.

Options include:

  • ACH payments provide convenient electronic transfers with lower processing costs
  • Wire transfers accommodate large transactions requiring immediate settlement
  • Credit card acceptance offers flexibility for buyers who prefer card payments (subject to card network rules and applicable state laws)
  • Mailed checks support traditional payment preferences common in healthcare settings
  • Credit card fee structures configured according to program terms

This payment flexibility accommodates diverse clinic preferences. Your payment processing infrastructure simplifies.

Your Logo, Your Relationship: No Third-Party Branding

Unlike traditional payment processors inserting their branding into customer interactions, Resolve's white-label solution ensures that:

  • Your logo appears prominently throughout the payment experience
  • Customer relationships remain under your control without third-party interference
  • Professional image is maintained through consistent brand presentation
  • Buyer loyalty is preserved by avoiding confusing multi-brand experiences
  • Direct communication channels remain intact for ongoing relationship management

This brand control is essential for healthcare suppliers. You've built your business on direct relationships with medical facilities and clinic networks.

Discover how Resolve's branded B2B Payments offers portals with ACH, credit card, wire, and check options.

Integrating Net Terms into Your Ecommerce and ERP Stack

Seamless integration with existing commerce and accounting systems is essential. Healthcare suppliers can't afford operational disruption during implementation. Resolve's flexible integration architecture fits directly into your existing stack.

Minimal configuration required.

Extensions for BigCommerce, Shopify, and Magento

Checkout extensions enable you to embed Net 30, 60, or BNPL options. They integrate directly into your existing ecommerce flow without requiring custom development.

Platform support includes:

  • BigCommerce integration providing native support for B2B purchasing workflows (subject to availability)
  • Shopify compatibility enabling seamless net terms at checkout for online orders
  • Magento 2 extensions supporting complex B2B pricing and catalog structures
  • WooCommerce plugins accommodating WordPress-based ecommerce implementations (where available)
  • Flexible APIs ensuring compatibility with custom or legacy ecommerce platforms

These integrations enable instant credit approval at checkout. Many qualified purchases receive immediate approval without manual intervention, subject to underwriting.

Seamless QuickBooks Sync for Auto-Bookkeeping

Automatic synchronization with accounting systems ensures financial records remain accurate. No manual data entry required.

Integration options:

  • QuickBooks Online integration pushes transaction records directly to your accounting system
  • Oracle compatibility supports enterprise-level financial management (subject to availability)
  • NetSuite connectivity enables seamless ERP integration for complex organizations
  • Sage Intacct support accommodates professional services accounting requirements
  • Xero compatibility provides options for international operations

No need to manually enter customer information into Resolve. Automatic syncing imports required data from your existing systems. Consistency across platforms is ensured.

See how Resolve's platform integration options automate credit, invoicing, reconciliation, and collections with instant plug-ins.

Reducing DSO and Accelerating Cash Collection

Days Sales Outstanding (DSO) represents a critical cash flow metric. Healthcare suppliers see industry averages ranging from 40-70 days according to benchmarking data.

Automated collections workflows can dramatically reduce DSO. The manual effort traditionally required to chase payments is eliminated.

Automated Reminders That Get Sent Before You Have to Ask

AI-driven payment reminder sequences ensure collections follow-up happens consistently. Professional execution without requiring manual intervention.

Features include:

  • Configurable reminder schedules send notifications at optimal intervals based on payment terms
  • Professional messaging templates maintain positive customer relationships during collections
  • Multi-channel delivery (email, portal notifications) ensures messages reach the right contacts
  • Escalation protocols automatically trigger appropriate next steps for overdue accounts
  • Self-service payment options enable buyers to resolve outstanding balances independently

These automated workflows ensure collections follow-up happens consistently. No valuable staff time consumed.

How AI Reduces Manual Collection Effort

Healthcare suppliers using automated AR management report substantially less time managing receivables. Payment collection accelerates significantly.

This dramatic improvement comes from:

  • Proactive AR management identifying potential payment issues before they occur
  • Intelligent payment chaser workflows automatically handling routine follow-up
  • Buyer self-service capabilities reducing inbound collection inquiries
  • Real-time payment tracking enabling immediate issue resolution
  • Cash conversion cycle optimization accelerating the entire order-to-cash process

The result is improved cash flow without administrative burden. Traditional accounts receivable management overhead is eliminated.

Learn how Resolve's automated Net Terms solution automates credit checks, payment reminders, and collections workflows.

Real-World Outcomes: What Healthcare Distributors Are Seeing

The combination of instant underwriting, advance pay net terms, and automated AR management delivers measurable business outcomes. Healthcare suppliers implementing these solutions effectively see real results.

Faster Payment and Higher Buyer Loyalty

Healthcare suppliers using comprehensive B2B payment solutions report significant improvements. Both operational efficiency and customer relationships benefit.

Outcomes include:

  • Significantly faster payment collection compared to traditional AR processes
  • Higher buyer loyalty through improved payment experiences and flexible terms
  • Larger order sizes as clinic purchasing power increases with available credit
  • Increased repeat purchase frequency from satisfied customers
  • Reduced bad debt through sophisticated risk assessment and non-recourse protection

These outcomes directly translate to improved cash flow. Customer lifetime value increases and competitive differentiation in the marketplace strengthens.

Significantly Faster Credit Checks

The speed advantage of instant underwriting represents perhaps the most dramatic improvement. Credit checks complete significantly faster than traditional bureau processes.

This acceleration enables:

  • Immediate order fulfillment instead of extended approval delays
  • Higher conversion rates for first-time buyers who might otherwise abandon purchases
  • Competitive advantage in urgent supply situations where timing is critical
  • Improved customer satisfaction through frictionless purchasing experiences
  • Revenue growth from previously declined customers who qualify under more sophisticated risk models

These speed improvements are particularly valuable in healthcare. Urgent supply needs can't wait for traditional credit review timelines.

Step-by-Step: Implementing Instant Underwriting for Your Clinic Buyers

Implementing instant underwriting for healthcare buyers requires a structured approach. Seamless integration is ensured while maximizing business impact.

Resolve's custom implementation process follows a proven methodology for healthcare suppliers.

Phase 1: Integration and Buyer Data Import

The initial implementation phase focuses on technical integration and data preparation:

  • Scoping call with Resolve's technical team to understand your specific requirements
  • Platform integration with your ecommerce and accounting systems
  • Buyer data import from existing customer databases to enable immediate credit assessment
  • Credit line setup based on historical payment data and risk profiles
  • Compliance verification configuration for healthcare-specific requirements

This phase commonly takes several weeks to a few months depending on system complexity.

Phase 2: Enable Net Terms at Checkout and Invoice Workflows

The second phase focuses on operational enablement and process optimization:

  • Checkout enablement for instant credit approval during online ordering
  • Invoice workflow configuration for offline and phone orders
  • QuickBooks sync setup for automatic bookkeeping and reconciliation
  • Payment portal customization with your branding and preferred payment methods
  • Training and support for your team on new processes and capabilities

Custom plans include ecommerce integration, accounting/ERP sync, net terms checkout extension, API access. Tiered advance rates based on risk are available.

Review Resolve's custom pricing plans to understand how implementation tailors to your specific healthcare supply business needs.

Frequently Asked Questions

What information do I need to run a credit check on a clinic buyer?

You only need the clinic's business name and address to initiate a credit check with Resolve. Our system handles verification of healthcare licenses, DEA registrations, OIG exclusion status, and other compliance requirements discreetly. No customer interaction or extensive documentation required.

How quickly can a multi-site clinic get approved for net terms?

Many qualified multi-site clinics receive instant approval for purchases, subject to underwriting criteria. For larger credit lines or complex enterprise structures, approval typically occurs within 24 business hours. This represents a significant improvement over traditional credit processes according to industry benchmarking data.

What happens if a clinic defaults on an invoice?

Resolve's financing is non-recourse on approved invoices, subject to program terms and conditions. You're protected from buyer defaults under the program framework. All cash advances are non-recourse under program terms. Resolve handles collections and assumes risk of late payments or defaults per program agreement.

Does Resolve integrate with my existing QuickBooks or ERP system?

Resolve integrates with QuickBooks Online, Xero, NetSuite, Sage Intacct, Oracle, and other leading ERP platforms, subject to availability. The integration automatically syncs transaction data for real-time bookkeeping. Manual data entry across systems is eliminated. Fees range from 2.61% to 3.5% on 30-day net terms, subject to underwriting and plan details per the current pricing page.

This post is to be used for informational purposes only and does not constitute formal legal, business, or tax advice. Each person should consult his or her own attorney, business advisor, or tax advisor with respect to matters referenced in this post. Resolve assumes no liability for actions taken in reliance upon the information contained herein.