Blog | Resolve

How to Choose the Right Net Terms for Your B2B Customers: Best Practices & Pitfalls

Written by Resolve Team | Oct 22, 2025 8:40:58 AM

Updated on October 21, 2025

Net payment terms are the lifeblood of B2B commerce, yet they represent a delicate balancing act between driving sales and safeguarding cash flow. 

With approximately half of B2B invoices overdue in the Americas (according to the Atradius Payment Practices Barometer), offering flexible terms is a competitive necessity—but only if implemented with the right risk management and cash flow acceleration strategies. 

Platforms like Resolve's B2B Net Terms solution enable businesses to offer Net 30, 60, or 90-day terms while receiving up to 90% of the invoice value within 24 hours, transforming net terms from a cash flow liability into a growth engine. When setting payment terms, businesses must also ensure compliance with trade credit and financial reporting standards to avoid regulatory issues and maintain transparency.

Key Takeaways

  • Approximately half of B2B invoices are overdue, making flexible payment terms a competitive necessity, not a luxury
  • Industry standards vary dramatically: Construction uses 90-day terms while retail supplier terms are frequently Net 30-60
  • Net terms boost sales and loyalty, but a majority of SMBs report negative impacts from late payments
  • Thorough credit assessment is non-negotiable to protect against bad debt risk
  • Automation is critical: The vast majority of CFOs are prioritizing AR digitization to manage net terms efficiently
  • Cash flow acceleration solutions like invoice advances allow you to offer buyer flexibility without sacrificing your own liquidity
  • Customer segmentation is key: Tailor terms based on creditworthiness, order size, and payment history
  • Stay compliant with trade credit, data protection, and financial disclosure regulations when managing customer accounts

What Are Net 15 Payment Terms and How Do They Compare to Other B2B Payment Structures?

Net payment terms define the number of calendar days a business customer has to pay an invoice after its date. Net 15 means payment is due in 15 days, Net 30 in 30 days, and so on. These terms represent trade credit—the interest-free, short-term financing suppliers extend to their buyers to facilitate larger purchases and smoother business operations.

Defining Net 15 Payment Terms

Net 15 is a relatively short payment window, often used for lower-risk customers, established relationships, or industries with faster cash conversion cycles. It signals a tighter cash flow requirement for the seller while still providing the buyer some breathing room beyond immediate payment. It's less common than Net 30 but can be strategic for new customer onboarding or as a stepping stone to longer terms.

Common Payment Terms Examples: Net 15, Net 30, Net 60, Net 90

The standard net term ladder in B2B is as follows:

  • Net 15: Fast collection, lower risk. Good for new customers or small orders.
  • Net 30: The most common standard across many industries.
  • Net 60: Common for larger orders, professional services, or to match a buyer's own receivables cycle.
  • Net 90: Common in construction and large manufacturing projects. Note: U.S. federal government terms are generally Net 30 under the Prompt Payment Act, though actual payment times can vary.

Many businesses also offer early payment discounts, such as "2/10 Net 30," which provides a 2% discount if the invoice is paid within 10 days, otherwise the full amount is due in 30. This powerful tool incentivizes faster payment from cash-rich buyers, effectively offering them a high annualized return while improving the seller's cash flow.

How Net Terms Impact Buyer-Seller Relationships

Offering net terms is a powerful signal of trust. It demonstrates that you understand your customer's cash flow challenges and are a partner in their success, not just a vendor. 

Research from McKinsey shows that many B2B buyers would switch to a competitor offering a better purchasing experience, including more flexible payment terms. However, this trust must be balanced with prudent risk management to ensure the relationship remains healthy for both parties.

Understanding the Payment Terms Meaning: Invoice Payment Terms vs. Trade Credit

While often used interchangeably, it's important to distinguish between the technical definition of an invoice's payment terms and the broader concept of trade credit.

What Invoice Payment Terms Actually Mean for Cash Flow

The payment terms on your invoice are a contractual agreement that dictates your cash conversion cycle—the time between when you spend money (on inventory, labor, etc.) and when you get paid. Offering Net 60 terms means you've agreed to wait two months for your money, which can create a significant cash flow gap, especially if your own suppliers expect payment on Net 15 or Net 30.

The Difference Between Payment Terms and Credit Terms

Payment terms are the specific, stated deadline on an invoice. Trade credit is the broader commercial practice of selling goods or services on account. 

Your credit terms policy encompasses more than just the "Net X" window; it includes your credit approval process, credit limits per customer, late payment fees, collection procedures, and the authority levels for granting exceptions. A robust credit policy is essential for managing the inherent risks of extending trade credit.

How Net 15 Payment Terms Affect Your Accounts Receivable and Cash Conversion Cycle

Your choice of net terms directly impacts your Accounts Receivable (AR) and overall financial health. The goal is to manage your Days Sales Outstanding (DSO)—the average number of days it takes to collect payment after a sale.

Calculating the Impact of Net 15 on Your Accounts Receivable Formula

Your AR balance is directly tied to your sales volume and your DSO. The basic formula is: AR Balance ≈ (Annual Credit Sales / 365) x DSO

If you offer Net 15 terms but your actual DSO is 25 days (due to late payments), your AR balance will be much higher than if you were collecting on day 15. A higher AR balance ties up working capital that could be used for growth, payroll, or inventory.

How Shorter Payment Terms Reduce DSO

Simply put, shorter net terms like Net 15 create a structural ceiling for your DSO. While some customers will still pay late, starting from a 15-day baseline is far better for cash flow than a 60-day one. Most companies aim for a DSO that aligns with their industry benchmarks, which vary significantly by sector.

Managing Cash Flow When Offering Net 15 vs. Net 30

The primary challenge with any net term is the cash flow gap. Resolve's AI-powered accounts receivable automation platform directly addresses this by automating the entire workflow from invoice to payment. Its AI agents manage payment reminders and collections, helping to reduce DSO and accelerate cash flow, while its automated reconciliation ensures accuracy for any invoice structure.

Accounts Receivable vs Payable: Balancing Your Position When Setting Payment Terms

Your net terms strategy shouldn't exist in a vacuum. It must be informed by your own position as a buyer.

Why Your Accounts Payable Terms Should Inform Your Receivable Strategy

If your suppliers give you Net 60 terms, you have more flexibility to offer your customers Net 30 or Net 45. However, if you must pay your suppliers in 15 days, offering Net 60 to your customers creates a 45-day cash flow gap you must finance. This mismatch is a common source of financial strain for growing businesses.

Matching AR and AP Cycles to Maintain Healthy Cash Flow

The ideal scenario is to have your Accounts Payable (AP) cycle be at least as long as your AR cycle. This alignment, known as matching your cash conversion cycle, is a cornerstone of healthy working capital management. Before setting your customer terms, review your own vendor agreements to understand your true cash flow runway.

Best Practices for Choosing Net 15 Payment Terms for Different Customer Segments

A one-size-fits-all approach to net terms is a recipe for either lost sales or excessive risk. The most effective strategy is to segment your customers.

When to Offer Net 15 vs. Net 30 Payment Terms

Net 15 is a prudent starting point for new customers until you have established a track record of on-time payments. It's also suitable for customers with lower credit scores, in volatile industries, or for one-off, smaller transactions. Net 30 is appropriate for established, reliable customers with a solid payment history.

Segmenting Customers by Credit Risk and Order Size

You should categorize your customers into tiers (e.g., Platinum, Gold, Silver) based on a combination of factors:

  • Credit score and history
  • Years in business
  • Order size and frequency
  • Industry risk profile
  • Payment history with your company

Each tier can then be assigned a maximum credit limit and a standard net term.

Examples: Tailoring Payment Terms to Industry and Business Model

In wholesale distribution, you might offer a new, small retailer Net 15 with a $5,000 limit, while a large, established chain with a strong credit history gets Net 45 with a $250,000 limit. To enable this risk-based segmentation, you need reliable data. Resolve's free business credit check tools require only a company name and address to deliver a data-rich credit decision, empowering you to make informed, tiered offers.

Credit Risk Assessment: Protecting Your Accounts Receivable When Offering Net Terms

Extending net terms without a formal credit assessment is financially dangerous. A structured credit approval process is your first line of defense against bad debt risk.

Using the Accounts Receivable Formula to Set Safe Credit Limits

Your credit limit for a customer should be established through a risk-based approach that considers their available working capital, credit history, and your relationship. Credit professionals recommend setting limits that align with the customer's payment capacity and your risk tolerance.

Red Flags in Customer Credit Checks

According to credit professionals, major red flags include a customer who rushes your credit decision, refuses to provide standard financial information or trade references, or has a gut feeling that "something is iffy" about their application. These intuitive warnings are often correct and should be heeded.

Building a Credit Approval Workflow

Your workflow should include:

  1. A standardized credit application.
  2. A business credit report from a major bureau.
  3. Contacting at least two trade references.
  4. A final decision based on your established policy. Resolve's platform delivers deeper credit insights, streamlining this entire process into a single, efficient workflow.

Businesses should also verify that their credit approval and data-handling processes comply with local data protection laws and credit reporting regulations.

Invoice Payment Terms Automation: Streamlining AR Workflows and Collections

Managing net terms manually is a full-time job that's prone to error and delay. Modern automation is no longer a luxury; it's a necessity for competitiveness.

How Automation Reduces Manual Accounts Receivable Job Tasks

Automation handles the repetitive, time-consuming tasks that bog down your finance team: generating and sending invoices, sending timely payment reminders, posting cash, and reconciling accounts. This frees your staff to focus on strategic analysis and customer relationships.

AI Tools for Payment Reminders and Collections

An effective system doesn't send generic reminders. AI can analyze a customer's past payment behavior to tailor the timing and tone of a reminder. A customer who always pays on day 32 might get a gentle reminder on day 25, while a chronic late payer might get a more direct message on day 30. Resolve's platform uses AI agents to automate these nuanced workflows, reducing friction and improving collection rates.

Integrating Invoice Payment Terms into Your Accounting System

Your AR system should be fully integrated with your accounting software to eliminate manual data entry and ensure a single source of truth. Resolve offers built-in integrations with leading platforms like QuickBooks, NetSuite, and Xero, ensuring that every transaction is automatically synced and reconciled.

Automation also helps maintain an auditable record of all transactions, supporting compliance with accounting standards and financial transparency requirements.

Common Pitfalls When Offering Net Payment Terms and How to Avoid Them

Even with the best intentions, businesses often fall into predictable traps when managing net terms.

Pitfall #1: Offering Net Terms Without Proper Credit Checks

This is the most dangerous mistake. The cost of a bad debt far outweighs the cost of a credit check. Always vet new customers before extending any credit.

Pitfall #2: Inconsistent Payment Terms Examples Across Customers

Applying terms inconsistently can damage relationships and lead to perceptions of unfairness. Your credit policy must be applied uniformly, with clear, documented reasons for any exceptions.

Pitfall #3: Failing to Monitor Accounts Receivable Aging

An AR aging report is your early warning system. Review it weekly to identify accounts that are slipping into the 31-60 day or 61-90 day buckets before they become a serious problem.

Pitfall #4: No Clear Collections Process

If a payment is late, what's the next step? Your policy should define a clear, escalating process for collections, from a friendly email to a phone call to a formal demand letter. Resolve's net terms management solutions automate this entire process, from initial credit checks to collections management, reducing the time you spend on receivables and helping you get paid faster.

How to Accelerate Cash Flow While Offering Flexible Invoice Payment Terms

The ultimate solution to the cash flow paradox of net terms is to get paid immediately while your customer still gets their full payment window. This is the promise of modern invoice financing.

Traditional Factoring vs. Modern Receivables Financing

Traditional factoring is often recourse-based (you're on the hook if the customer doesn't pay), requires you to factor your entire ledger, and can be a complex, relationship-damaging process that involves notifying your customers. Modern, non-recourse financing is a superior alternative.

Getting Paid in 1 Day Instead of 60: How Invoice Advances Work

With a non-recourse provider like Resolve, you can receive an advance of up to 90% of your invoice value within 24 hours of issuing it to an approved customer. The provider then assumes the risk of collecting from your customer on Net 30, 60, or 90. This gives you the working capital you need to operate and grow, while your customer enjoys the flexible terms they expect.

Non-Recourse Financing Explained

The key benefit of non-recourse financing is risk transfer. If your customer defaults, you do not have to repay the advance. This is a game-changer for managing bad debt risk. Resolve's modern alternatives to factoring provide this non-recourse protection with a flat, transparent fee structure, offering a far simpler and more professional experience than legacy factoring.

Implementing Net Terms in B2B Ecommerce: Checkout, Integration, and Customer Experience

For B2B ecommerce, net terms must be a seamless part of the online buying journey to reduce cart abandonment and boost conversion.

Embedding Net Terms at Checkout: Best Practices

The option to "Pay by Invoice" or "Apply for Net 30" should be a prominent, one-click option at checkout, alongside credit card and ACH. The application process should be streamlined to trigger a rapid credit decision for eligible applicants.

Integrations with Shopify, BigCommerce, Magento, and WooCommerce

Your net terms solution must plug directly into your existing ecommerce platform. Resolve's flexible APIs and integrations work seamlessly with all major platforms, including Shopify, BigCommerce, Magento, and WooCommerce, allowing you to embed Net 30, 60, or BNPL options directly into your existing checkout flow.

Creating a Branded Payment Portal for B2B Customers

After checkout, your customer should be directed to a professional, branded payment portal where they can view their invoice, make a payment (via ACH, credit card, wire, or check), and manage their account. This white-label experience keeps your brand front and center while providing a convenient payment method.

Real-World Payment Terms Examples: Case Studies Across Industries

There is no universal "right" net term. The optimal choice is deeply contextual.

Payment Terms Examples in Manufacturing and Distribution

In wholesale distribution, Net 30 is the common baseline, with volume discounts or longer terms (Net 45/60) negotiated for top-tier customers. A distributor of janitorial supplies might offer Net 15 to a new small business client and Net 60 to a large, established hotel chain with a proven payment history.

How SaaS Companies Structure Net Terms Differently

SaaS companies often operate on a subscription model, but for annual contracts or professional services, they may invoice for the full year upfront with Net 30 terms. The high customer lifetime value in SaaS justifies a more flexible initial credit policy to win the long-term relationship.

Construction and Project-Based Net Terms

The construction industry is notorious for long payment cycles. A supplier of raw materials might offer Net 90 terms to a general contractor to align with the project's payment milestones, which are often tied to the property owner's own financing schedule.

Monitoring and Optimizing Your Net Terms Strategy Over Time

Your net terms strategy is not static. It must evolve with your business, your customers, and the market.

Key Accounts Receivable Metrics to Track Monthly

Your monthly AR review should include:

  • DSO: Is it trending up or down?
  • AR Aging: What percentage of your receivables are past due? In which buckets (31-60, 61-90, 90+)?
  • Collection Effectiveness Index (CEI): How effective is your team at collecting what's owed?
  • Bad Debt Ratio: Is it within your acceptable risk threshold?

Using the Accounts Receivable Formula to Measure Success

Compare your actual DSO to your stated net terms. If you offer Net 30 but your DSO is 45, you have a problem. Track this gap over time to measure the effectiveness of your credit and collections policies.

When to Tighten or Loosen Payment Terms

Tighten terms for customers showing deteriorating payment patterns or for your own business during a cash crunch. Loosen terms for your most reliable, high-value customers as a loyalty reward, or to match a new competitor's aggressive offer. A powerful B2B payment platform provides the real-time dashboards and AR insights needed to make these proactive adjustments confidently.

Regular reviews should include not only financial metrics but also checks for compliance with evolving trade and credit regulations.

Frequently Asked Questions

What does net 15 payment terms mean and how does it differ from net 30?

Net 15 means the customer has 15 calendar days from the invoice date to pay the full amount. Net 30 extends this window to 30 days. The key difference is the impact on your cash flow; Net 15 provides a shorter collection cycle and less risk of late payment, while Net 30 is more common and may be necessary to remain competitive in many B2B markets.

How do I calculate my accounts receivable turnover ratio and why does it matter?

The AR turnover ratio is calculated as Net Credit Sales / Average Accounts Receivable. It measures how many times your company collects its average AR balance during a period. A higher ratio indicates efficient collections and a shorter cash conversion cycle, which is a sign of strong liquidity and operational health.

Should I offer net 15 or net 30 payment terms to new B2B customers?

For new customers, it's prudent to start with a shorter term like Net 15 or even require a deposit or prepayment for the first few orders. This allows you to establish a payment history and assess their reliability before extending more generous Net 30 or longer terms. This cautious approach protects your business from the risk of bad debt with an unknown entity.

How can I get paid faster while still offering flexible invoice payment terms?

The most effective way is to use a non-recourse invoice financing service. These services, like Resolve's solution for sellers, advance you up to 90% of your invoice value within a day, while you still offer your customer their full Net 30 or Net 60 term. The financing provider assumes the collection risk, so you get your cash immediately without impacting your customer relationship.

This post is to be used for informational purposes only and does not constitute formal legal, business, or tax advice. Each person should consult his or her own attorney, business advisor, or tax advisor with respect to matters referenced in this post. Resolve assumes no liability for actions taken in reliance upon the information contained herein.